Refund policy
REFUND POLICY
Because all Tread Water products are made to order, we do not accept returns or exchanges for buyer's remorse or incorrect size selections. Please review sizing guides carefully before purchasing.
We will replace or refund items that arrive damaged, defective, or with a printing error. To request a replacement, contact us at [your email] within 30 days of delivery with a photo of the issue.
We do not offer refunds for orders lost due to an incorrect shipping address provided at checkout. If your order is lost in transit, please contact us and we'll work with our fulfillment partner to resolve it.